Refund Policy

Our Privacy and Cookie Policy can be found here.

Cancellation and Refund Policy

You can cancel your ongoing payment at any time during the service, and you will continue to have access until the paid for period comes to an end, at which point your access to the service will be removed automatically.  You can pay for another period again at anytime by clicking the "subscription" link which will appear once the period paid for has ended.

To cancel your payment choose the "Cancel Subscription" link form the "My Profile" menu top right.

Refunds can be requested at any time during the contracted period you have chosen for access to the service.

  • Any refund request should be put in writing either by email or post to the address on the contact us page: Click Here
  • If you have sent any messages, added any forum items, uploaded any images, or contributed to any part of the website in any way that is only available to paid up members you are deemed to have used the service and a refund cannot be provided.